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Axiscare2

Scaling Complex SaaS Platforms

Helping SaaS companies handle exponential growth, serve enterprise clients, and modernize infrastructure

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3xGrowth in seniors served since Blue Trail Software joined
75%Reduction in longest report load time, from 120s to ~30s
DailyDeployments accelerating feature delivery and client onboarding

Results from scaling and modernizing a rapidly growing SaaS platform

About the Client

AxisCare

A leading home care management platform serving home care agencies across the U.S. and expanding into Canada.

  • Industry: Home Care SaaS / Healthcare Tech

The Challenge

As AxisCare grew rapidly, new performance and scalability challenges emerged:

Slow report generation (up to 120 seconds)

The Blue Trail Software Solution

Blue Trail Software embedded senior engineers directly into AxisCares teams, driving architectural modernization and performance improvements:

Longest report load times reduced by approx. 75% (120s to approx. 30s)

Impact & Results

Nearly 3x growth in seniors served since Blue Trail Software joined

4x employee growth enabling broader business scale and engineering capacity

Disclaimer: Data reflects information available at the time of publishing (Sep 2025).

With Blue Trail Software as a strategic engineering partner, AxisCare continues to scale confidently, accelerate product delivery, and support customers across growing markets

“

Blue Trail Software provided top-tier engineers who quickly integrated into our team and delivered exceptional results. They're a true partner in our growth journey.

John Atkinson

John Atkinson

CTO, AxisCare

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Ready to scale your platform for exponential growth?

Book a free 30-minute strategy call to see how Blue Trail Software can help you optimize performance and infrastructure at scale.

Engagement Type: Long-term engineering partnership to scale a complex SaaS platform

  • Services Used: Software architecture optimization, performance scaling, infrastructure enhancements, API standardization, front-end modernization, mobile app optimization, multi-market enablement.

  • Legacy codebase with limited design patterns

    Features promised to clients faster than engineering could deliver

    Need to handle nearly 3x growth in seniors served and larger enterprise clients

    Reduced overall response times and enabling seamless handling of increased user loads

    Horizontal scaling & caching across all layers (persistence, networking, infrastructure, domain, application)

    Improved infrastructure to handle enterprise level load Front end modernization: improved speed and reliability for thousands of users

    Improved local development environments

    Adjusted Docker configurations to enhance local development with dockerized services, reducing friction and accelerating development cycles.

    Daily release cycles

    From 2-3 sprints per feature to shipping features as soon as tested and approved

    Internationalization enablement

    Introduced multilingual support starting with the mobile app, and separately initiated improvements to support Canada’s market-specific requirements.

    Built/optimized high impact features

    Including billing, EDI process, reports, third-party integrations, payments gateways, US state-specific implementations, notifications, chatbots, payroll, and EVV

    Platform can now confidently scale to support agencies of all sizes

    Daily deployments accelerating feature delivery and client onboarding

    Mobile caregiver app now one of the highest-rated in the industry with 4.8 stars on both Google Play & App Store

    Blue Trail Software led teams now own key modules, ensuring scalability and stability as AxisCare expands

    Reduced technical debt and improved code quality/ standards, with better logs and error reporting

    Contact us

    Blue Trail Software
    Holding Inc.

    Address:

    182 Howard Street, Suite 226
    San Francisco, CA 94105, USA

    Contact:

    sales@bluetrail.software

    Phone:

    (415) 247-9503

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